
Return Policy
We strive to ensure you are satisfied with our products. If not, here’s our return policy.
- Eligibility : Returns are accepted for defective, damaged, or incorrect products within 7 days of delivery.
- Conditions : Products must be unused, unopened, and in their original packaging.
- Process : Email us at support@shivakam.com
with your order details and issue description. Approved returns will receive instructions for shipping the item back.
- Shipping Costs : Return shipping costs are borne by the customer unless the issue is our error.
- Replacement/Refund : Once the returned product is received and inspected, we will issue a replacement or refund within 7-10 business days.
for any issues, feel free to contact our support team.